When vehicle owners are involved in car accidents, one of the first things they must do is to choose a reliable auto body repair shop.
Here are the top three concerns heard from customers regarding their repair:
1. Paint. One major concern from customers is the ability to get an exact paint match for the damaged areas of the vehicle. It’s important for a shop to use the latest painting systems and techniques that auto manufacturers use in the original factory paint jobs on their cars.
Repair shops can also find the color code for the original paint by using the car’s identification plate (sometimes called the Service Parts Identification). This, along with the right techniques, can help you achieve a perfect color match.
2. Drivability of the vehicle. Customers have concerns about the drivability of the vehicle after the repairs are completed. Using the most advanced alignment machines will ensure that vehicles with suspension damage are exactly aligned after the repair work is finished.
3. Frame damage. If the customer’s vehicle was towed to the auto body shop in a twisted wreck, they want to know if the shop has the ability to repair frame damage the vehicle may have suffered in a collision. It was almost impossible to repair vehicles with a bent car frames in the past. Today, customers should know that auto body repair shops use the most advanced alignment machines and sophisticated repair equipment to repair damaged car frames, so that it exceeds the original specs from the car manufacturer.
